Summary - How to win friends and influence people
Don't criticize, condemn, or complain Give honest and sincere appreciation Arouse in the other person an eager want Become genuinely interested in other people Remember that a person's name is t that person the sweetest and most important sound in any language Be a good listener. Encourage others to talk about themselves Talk in terms of the other person's interests Make the other person feel important and do it sincerely The only way to get the best of an argument is to avoid it Show respect for the other person's opinions. Never say you are wrong If you are wrong admit it quicklyand emphatically Begin in a friendly way Get the other person saying ' yes yes ' immediately Let the other person do a great deal of the talking Let the other person feel that the idea is his or hers Try honestly to see things from the other person's point of view Be sympathetic with the other person's ideas and desires Appeal to the nobler motives Dramatize your ideas Throw do...