Summary - How to win friends and influence people

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Don't criticize, condemn, or complain
Give honest and sincere appreciation
Arouse in the other person an eager want

Become genuinely interested in other people
Remember that a person's name is t that person the sweetest and most important sound in any language
Be a good listener. Encourage others to talk about themselves
Talk in terms of the other person's interests
Make the other person feel important and do it sincerely

The only way to get the best of an argument is to avoid it
Show respect for the other person's opinions. Never say you are wrong
If you are wrong admit it quicklyand emphatically
Begin in a friendly way
Get the other person saying ' yes yes ' immediately
Let the other person do a great deal of the talking
Let the other person feel that the idea is his or hers
Try honestly to see things from the other person's point of view
Be sympathetic with the other person's ideas and desires
Appeal to the nobler motives
Dramatize your ideas
Throw down a challenge

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